How we collect, use, and protect your personal information in compliance with Indian data protection laws.
Infycore Payment Private Limited ("Infycore," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications, or access our financial services.
We are an RBI-registered Non-Banking Financial Company (NBFC) and payment aggregator, and we comply with all applicable Indian laws including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023.
By using our services, you consent to the practices described in this Privacy Policy. Please read this document carefully.
We collect several types of information from and about users of our services, including:
Note: We only collect information that is necessary for providing our services and complying with regulatory requirements. We never sell your personal information to third parties.
We use the information we collect for the following purposes:
Process transactions, disburse loans, provide payment gateway services
Verify identity, comply with RBI regulations, prevent fraud
Respond to inquiries, resolve issues, provide assistance
Send service updates, transaction alerts, promotional offers (with consent)
Analyze usage patterns, enhance user experience, develop new features
Meet regulatory obligations, respond to legal requests, prevent fraud
We implement robust security measures to protect your information:
256-bit Encryption
PCI DSS Compliant
ISO 27001 Certified
Data Masking
All data is stored on secure servers in India with restricted access. We conduct regular security audits and penetration testing. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Under Indian data protection laws, you have the following rights:
To exercise these rights, please contact us at dpo@infycore.com or call +91 88585 85769.
Our website and applications may contain links to third-party websites (banking partners, payment gateways, etc.). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any information.
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you become aware that a minor has provided us with personal information, please contact us immediately.
Your information is primarily stored on servers located in India. In certain cases, we may use cloud services that involve data transfer outside India. Such transfers are conducted in compliance with applicable laws and with appropriate safeguards.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes through:
The "Last Updated" date at the top of this policy indicates when it was last revised.
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@infycore.com
Phone: +91 88585 85769 (Mon-Fri, 9 AM - 6 PM)
Address: Infycore Payment Pvt Ltd, 3rd Floor, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli, Bengaluru - 560103
In compliance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, we have appointed a Grievance Officer:
Mr. Suresh Iyer
Grievance Officer
Email: grievance@infycore.com
Phone: +91 88585 85770
Response Time: Within 24 hours (initial acknowledgment), resolution within 30 days
If you are not satisfied with our response, you may escalate to the relevant regulatory authority.
By using Infycore services, you acknowledge that you have read and understood this Privacy Policy.
Last updated: March 15, 2026 | Version 2.3
Our privacy team is here to help with any concerns.